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MERCHANDISE HOST/HOSTESS

Valparaiso, Chile

Job Responsabilities

  • Odoo CMS- Imagen simple flotante

    Ensure a clean, efficient, neatly organized stock room

  • Perform accurate inventory counts (mark up, mark down, etc.)

  • Maintain the Crew Store

  • Receive, log, and unload all merchandise that boards the vessel inpreparation for each cruise

  • Assist in the ordering of merchandise through Simba
    (Disney inventorymanagement system)

  • Support daily promotions such as purchase with purchase and
    specialevents and themed activities

  • Assist with price adjustments, floor moves, and receiving
    merchandisestock

  • Consistently ensure sales targets are met and/or exceeded

SKILL TEST NOT REQUIRED

Top 5

  • Serve as a Fairy Godmother-in-training/Coachman or veteran Pirate and magically transform guests into a princess, knight and/or pirate within the onboard Bibbidi Bobbidi Boutique / Pirate’s League; based on package purchase, transformations can include lustrous hairstyles, shimmering makeup, fanciful nails, beard, scar, tattoo, and/or face gem application, themed costumes, earrings, and eye patches

  • Complete transformations to the highest possible standard through use of correct techniques for hair styling, nail painting and make-up application

  • Support other onboard retail locations and proactively sell ship/island merchandise in fixed and mobile retail locations; product focus could include but is not limited to DCL specialty merchandise, onboard art program, duty free products, liquor, tobacco, perfumes, jewelry, and princess, knight, pirate and/or glitter/glow makeover experiences

  • Maintain daily cleanliness of shop floor, display tables and windows, and stockrooms

  • Maintain fully stocked shelves in merchandise locations; restock when needed

Required/Desired

  • Minimum two years recent experience in retail or sales

  • Experience and knowledge of hair, make-up and/or nail application strongly desired; cosmetology experience a plus Strong Disney knowledge

  • Interest and ability to create a “wow” guest experience

  • Demonstrate enthusiasm and passion for the Disney product, characters and story telling

  • Able to story tell and portray the role of Fairy Godmother-intraining/Coachman or a veteran Pirate for several hours at a time

  • Outgoing personality

  • Knowledge in duty free and VAT strongly desired

  • Experience and knowledge of managing inventory

  • Experience and knowledge in fine and costume jewelry, watches, perfume, cosmetics, liquor, and/or tobacco strongly desired

  • Experience and knowledge of art and silent auctions desired

  • Experience in a cashless sales system strongly desired

  • Multi-lingual preferred

  • Knowledge of latest trends and styles and retail as a whole

  • Strong understanding of sales in a busy, fast-paced environment

  • Ability to demonstrate a passion and strong, ongoing focus towards exceeding Guest satisfaction and sales goals in order to exceed incentive targets which impacts the individual, team and overall

  • Ability to lift 40 lbs

  • Computer efficient

Limited Benefits

On contract coverage only;

  • Protection and Indemnity (Maintenance and Cure) coverage, for illnesses and/or injuries while in the service of the ship

  • Death benefit for dependents

Travel


DCL organizes and pays for travel

Berthing


Shared - 1-3 roommates 

Average Contract Length


6 months on/2 months off

Privilege Level


Petty Officer/Staff